You will need to get verification from the body that issued the certificate. This can be where you apply for a replacement certificate (please note that some bodies will charge for this service) or a letter from the body that issued the certificate confirming achievement.
Smart Awards offer a validation service for your training and/or qualifications that you wish to add to your NOPS card but cannot provide your certificate(s) as evidence. Through validation, Smart Awards will check with the relevant accrediting bodies on your behalf. For more information please contact us