Please refer to our Operative Frequently Asked Questions page
or our Sponsor / Employer Frequently Asked Questions page
Smart Awards cookies are not used to identify or record any personal data, sensitive information, or anything that makes you personally identifiable to us.
We don’t allow Google to use or share our analytics data.
Smart Awards is committed to protecting the privacy and confidentiality of information provided by ‘users’ who access our website.
In order for ‘users’ to use some of our online services and to respond to enquiries we need to collect and process various personal data.
Users may be asked to complete an online form(s) which request, name, address, e-mail and telephone number. For example, the information you provide to become a new centre or subscribe to our newsletters, notifications, enter a promotion, complete a survey, request information, or purchase goods or services. If you contact us, we may keep a record of that correspondence. The personal data we collect is used to process your request for our services.
By submitting personal information, individuals consent to Smart Awards processing personal information in accordance with our data protection policy. We may use the information we hold about you in the following ways:
All information provided will be treated as confidential and will only be used for the purpose intended. Anyone can contact Smart Awards to correct or update personal information in our records.
You have the right to request a copy of the information we hold about you at any time or you may unsubscribe from marketing communications at any time by contacting us
By accessing the Smart Awards website you agree to abide by these Terms.
The Site is operated by Smart Awards, registered as a private limited company (Registration number 9079735) (VAT registration number 216 7632 08). Our registered office is located at Beechwood House, Tanners Lane, Berkswell, Coventry CV7 7DA
We may suspend, amend, or withdraw any service or content provided on or through the Smart Awards Site without notice. We may restrict access to the Site (in whole or part) to users. If you choose, or are provided with, a user name, password or other piece of security information, you must treat such information as confidential. We may disable any user name or password at any time if, in our reasonable opinion, you are in breach of these Terms.
We are the owner, or authorised licensee, of all intellectual property rights in the Smart Awards Site and the content. Content available on the Smart Awards Site may be viewed, listened to, downloaded, and printed for your own personal, non-commercial, use only. You may not use any content available on the Site for any other purpose, and in particular no commercial purpose, without first obtaining written consent from Smart Awards.
You may link a website to Smart Awards Site home page, provided you do not do so in a way that suggests any form of association, approval, or endorsement by Smart Awards where none exists. Smart Awards Site may not be framed on any other website.
Links from the Smart Awards Site to third party websites are provided for reference only. We have no control over the contents or availability of those websites, and accept no responsibility for them
The content available on the Site is provided for your general information purposes only and to inform you about us, our products and services, news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
You must not misuse Smart Awards Site by knowingly introducing computer viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Smart Awards Site, the server on which the Site is stored, or any server, computer or database connected to the Smart Awards Site.
We will not be liable for any loss or damage caused by any virus or other malicious or technologically harmful material that may infect your computer equipment due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.
We may vary these Terms from time to time. Please ensure that you review these Terms regularly as you will be deemed to have accepted a variation if you continue to use the Smart Awards Site after any variation has been posted.
If you have any concerns about any of the content that appears on the Smart Awards Site, please contact us
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the English Law.
The following text outlines some of the design considerations which have been employed to ensure our site is accessible as possible.
Our website has been designed to aim to meet many of the accessibility guidelines as outlined by the World Wide Web Consortium - http://www.w3.org/WAI/intro/wcag
It has 12 guidelines that are organised under 4 principles: perceivable, operable, understandable and robust.
All reasonable efforts have been made to ensure that top level and main content pages are compliant with their standards. For example:
Care has been taken to ensure that appropriate foreground and background colours provide sufficient contrast.
The website has been tested and works on various operating systems and a wide range of browsers including Internet Explorer 11 and upwards. It is also compatible with Internet Explorer 10 and Microsoft Edge although not all functionality may be supported with this browser.
Compatibility - Minimum Versions
The website follows a responsive design. As such it will work on high resolution desktops/laptops but also has a minimum screen resolution of 480x360 for mobile devices.
Some of the files on this website are supplied in PDF format. Our aim is to ensure that all our documents are accessible. Adobe Reader can be downloaded for free to view the PDF documents.
Download free Adobe Reader compatible with